Privacy Policy

Something Digital LLC is a limited liability company registered in Wyoming, USA. It is the controller of the personal information described here.

NOSITE is the brand under which Something Digital LLC provides website design and development for small businesses. Reach us at nick@nosite.online (backup: info@somethingdigital.online).

When you use the site or send a request, you may give us:

• Name
• Email address
• Phone number
• Anything included in your message or project request
• Anything else you choose to add through the contact form

We contact businesses about our services by phone and email, using business contact details they have made public (for example on a Google Business Profile or their own website). To prepare a demo we may use the business's public name, logo, photos and details.

We send text messages only to people who have agreed to receive them — usually when we ask on a call whether we may text the details to that number. We record when that consent was given.

Texts are about your meeting, project, payments or service — never bulk marketing — and are sent between 8 am and 9 pm your local time. Reply STOP to any message and we will not text you again; reply HELP for help. Message and data rates may apply.

Demos are private previews shared only with that business. If the business does not go ahead, we take the demo down and delete what we collected for it within 60 days. Tell us at any time that you do not want to be contacted, and we will add you to our do-not-contact list.

If a business uses our AI Receptionist, we process the calls made to that business on its behalf: the caller's number, what they say, and the summary sent to the business. Callers are told they are speaking to an AI assistant and that the call may be recorded. Recordings and transcripts are kept for 90 days unless the business asks for a different period. The AI Receptionist is not designed for medical or other sensitive health information, and businesses agree not to use it to collect it.

Visiting the site sends us basic technical information: IP address, browser type, device information and general usage.

The site uses cookies needed for it to function and to stay secure. Analytics cookies are set only if you accept them in the cookie notice.

We use what we collect to:

• Reply to your enquiry
• Contact you about your request
• Prepare and provide a quote
• Discuss design and development work
• Provide and improve our services
• Keep the site secure and working

We do not sell your personal information.

We share it with service providers only where it is reasonably necessary to run the site, communicate with you, deliver the work, or meet a legal obligation. They are:

We may disclose information where required by law or a valid request from a government authority.

• Cloudflare — hosting, security and (with your consent) analytics
• Formspree — delivers the contact form to our inbox
• Stripe — payments
• Our email provider — correspondence with you

We take reasonable measures to protect what we hold, though no internet transmission can be guaranteed completely secure.

An enquiry that does not become a project is deleted within 24 months. Client records, contracts and invoices are kept for as long as tax and accounting law requires. Anything else is kept only as long as the purposes above need it.

Write to nick@nosite.online if you want to:

• Ask what personal information we hold about you
• Correct anything inaccurate
• Request deletion where applicable
• Withdraw consent where processing relies on it
• Receive your data in a portable format, or object to how we use it

Because we work from the European Union, the GDPR applies to what we hold. We rely on: taking steps you asked for and performing our contract with you (enquiries, quotes, projects); our legitimate interest in running and securing the site and keeping business records; your consent for analytics; and legal obligations for tax records.

Some of our providers process data in the United States. Those transfers rely on the EU–US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

You can complain to the data protection authority where you live, though we would like the chance to fix it first.

Payments for our services are processed by Stripe. When you pay an invoice or payment link, your card or bank details are entered on Stripe's systems and handled under Stripe's privacy policy. We never see or store your full card number.

We receive the payment details Stripe shares with merchants — your name, email, the amount, the date and the last four digits of the card — and keep them as business records.

We use cookies for functionality, security and — with your consent — analytics. We use Cloudflare Analytics and do not use Google Analytics.

Your browser can block or clear cookies. Disabling some of them will affect how parts of the site work.

The site is for a general audience and is not directed at children under 13. We do not knowingly collect their information.

We may update this policy. Any change is posted here with a new date at the top.