Terms of Use

Something Digital LLC provides website design and development for small businesses. The site lets you learn what we offer, contact us, and request a quote.

Sending a form does not create a contract or guarantee we will take the project on.

After your request we may contact you by email or phone to discuss requirements, pricing and timeline. Final scope, price and deadlines are agreed separately in writing.

Custom website design, website development, website redesign, website maintenance and ongoing digital support. Website packages are listed on the homepage from $700. The optional Care plan for maintenance and support is $69 per month, or $49 per month paid six months up front. For Care paid six months up front, we email you at least 14 days before each renewal with the date and the amount, so you can cancel before you are charged. Cancelling stops the next renewal; a period already paid runs to its end and is not refunded. The optional AI Receptionist is $249 per month plus a one-time $199 setup fee, which is waived when it is ordered with a Bookings or Growth website or with the first three months paid up front ($747). It includes 500 call minutes a month (extra minutes $0.20 each) and has the same cancellation terms. It is an AI and can make mistakes; it is not a substitute for emergency services and is not designed for medical or other sensitive health information. The Bookings and Growth packages include its first one and three months; after those months Care ends on its own and continues only if you sign up for it.

Hosting is free: we host your website at no charge, with or without Care, and we never charge a hosting fee unless you agree in writing. If our hosting provider's terms change, we tell you early, as your agreement describes. Your domain and business email are registered in your name and billed by those providers directly, not by us. If a package uses a paid third-party tool (for example booking software), we name it and its price before you pay.

Prices vary with the scope of the project. The price, scope and timeline for your project are confirmed with you in writing — the service agreement — before you are asked to pay anything.

Payments are made in US dollars by invoice or payment link and processed securely by Stripe. We do not store card details.

The first demo of your website is free. If you decide to go ahead, the package price is paid in two halves: a 50% deposit when you sign the service agreement, and 50% when you approve the finished site, before it goes live. The deposit reserves your place and work starts the same day, so it can't be refunded once paid — unless we don't deliver what we agreed.

We do not charge interest on late payments. If a payment is more than 7 days late, we may pause our work, and any service that depends on it, until it is paid; the timeline moves by the length of the pause.

Refunds and cancellations are handled as described in our Refund Policy and Cancellation Policy (linked at the foot of every page), together with the service agreement for your project.

Questions about a payment, a refund or a project go to nick@nosite.online.

Timelines on this site are typical, not guaranteed. The timeline for your project is set in your service agreement and runs from the day we have the content, access and approvals we need from you.

Once a website package is paid in full, the site we built for you — its design, code and content — is yours, along with the domain and accounts registered in your name. Third-party software and fonts stay under their own licences. We may show the finished site in our portfolio unless you ask us not to.

We may prepare a demo of a website for your business before you ask for one, using your publicly available name, logo, photos and details. A demo is a private preview: it is not published, not indexed, and creates no obligation for you to buy. If you do not go ahead, we take it down and delete the materials.

Use the site lawfully. You must not:

• Attempt unauthorised access to the site or its systems
• Interfere with its operation or security
• Submit false or misleading information
• Use it for fraudulent or unlawful activity
• Copy or misuse its content without permission

Text, graphics, logos and design elements on this site are owned by Something Digital LLC or used with permission. Do not reproduce, modify, distribute or commercially use them without permission, except where the law allows.

The site relies on third parties for hosting, security, analytics and communication. Those services have their own terms and privacy policies, which may apply to you.

We work to keep the site up, but we do not guarantee it is always available, uninterrupted or error-free. It may go down for maintenance, technical issues, third-party outages, or reasons outside our control.

Information here is general. Sending a request does not guarantee a particular service, price, delivery date or project slot — those are confirmed directly with the client.

So far as the law permits, Something Digital LLC is not responsible for losses caused by temporary unavailability, technical problems, third-party failures, or unauthorised access beyond our reasonable control. Our total liability for any project is limited to the amount you paid us for it. Nothing here limits liability that cannot legally be limited.

If something is wrong with a payment, contact us first at nick@nosite.online — most problems are resolved in one conversation. A chargeback opened without contacting us does not cancel the agreement or transfer ownership of unpaid work.

These terms and any service agreement are governed by the laws of the State of Wyoming, USA.

Before starting any claim, we both try in good faith for 30 days to resolve the dispute by email or call.

A dispute about a service agreement that is not resolved that way is decided by binding arbitration, administered by the American Arbitration Association under its Commercial Arbitration Rules, before one arbitrator. The arbitration takes place online — by video call or on written submissions — so no one has to travel. Claims are brought only on an individual basis, not as part of a class or group action. Either party may instead bring an individual claim in a small-claims court that has jurisdiction. The full wording is in the service agreement.

Nothing here removes rights you have as a consumer that cannot be waived.

We may update these terms. The current version is always the one on this page.